Privacy Policy & Cookie Consent
Introduction and Overview
This Privacy Policy explains how your personal information is collected, used, shared and processed when accessing this website or using other services provided by its operator, including any written, electronic, and oral communications, online or offline, and purchases performed as well as the rights and choices you have associated with that information.
Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services.
ChibiGreen is operating the Services and the sale of their own products, and therefore, is the controller of your personal data, and is also responsible for processing and protecting your personal data. There are no other joint controllers or other people who should be aware of your personal data apart from people working from within our business and our business only.
Right to modify this Policy: We may change this Policy from time to time, to reflect how we are processing your data.
Instant information: In addition, we may provide you with real time disclosures or additional information about the personal information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your personal information.
How We Collect and Use Your Data / Cookie Consent
We respect the privacy of the visitors to our digital properties and the users of our products and Services, and we are committed to protecting it through our compliance with this Policy. We collect personal information when you use our Services.
Pursuant to the EU General Data Protection Regulation, the Data Protection Act 2018, and the United Kingdom General Data Protection Regulation (collectively, for purposes of this Privacy Policy, "GDPR" ), personal information in this Policy is referred to as "personal data" as defined in the GDPR, and in this Policy can be interchangeably used with the term "personal information." For residents of the United Kingdom, "personal data" is any information that, alone or in combination with other information, identifies or makes an individual identifiable.
Personal Information does not include data that has been effectively irreversibly anonymized or aggregated so that it can no longer enable us or others, whether in combination with other information or otherwise, to identify you.
We make sure we are GDPR compliant by making sure you can say be allowed to share data whilst on the website (also known as Cookies). These Cookies help us to analyse where most popular pages are on our website and how we can overall improve on the website. We DO NOT share any of your data from outside of this business. This is for personal tracking to ensure you have the best experience online whilst using our website.
Website Security
We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information.
The Internet is not an absolutely secure environment. We have kept your data encrypted from any other outside source accessing your personal information by making sure the website is HTTPS, SSL and TLS compliant. Meaning your data cannot be accessed.
Emailing
We may reach out to you via your contact information you provided for either letting you know about your order or some new updates to our website. If we are sending you marketing emails you can easily unsubscribe or simply email us! We try to make sure that you don't get put onto our marketing emails that we provide for some so we apologise if you have been wrongfully subscribed to it.
Your Rights
We attach great importance to your attention to personal information, and do our best to protect your rights to access, correct, delete, cancel your transactions if incorrect, and withdraw your consent to our processing your personal information, so that you have the full ability to protect your privacy and security.
1. Access, Rectification, Portability, and Deletion of your Personal Information. You have the right to correct or update your personal data, object to processing of your personal data, ask us to restrict processing your personal data or to request portability of your personal data.
2. Withdrawal of consent. You have the right to withdraw your consent to the processing of your personal data, as well as to access, correct, or delete the personal information that we collect, subject to certain exceptions.
Please be aware that there are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.
3 Unsubscribe from Our Marketing Communications. If you no longer wish for us to use your email account to send you marketing emails or non-transactional promotional materials, please directly click on the unsubscribe link or email us so we can remove you.
4. Lodging Complaints. If you believe we have infringed or violated your privacy rights, please contact us at our email orders@chibigreen.com so that we may attempt to resolve any issues to your satisfaction.
Children
Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16 or minors (as defined by applicable law). If you are a minor, please do not attempt to fill out our forms or send any personal information about yourself to us. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us immediately to remove the relevant personal information and unsubscribe the minor.
Social Media
We only have one account per social media unless addressed otherwise. Other people selling or attempted to sell 'third party' or 'cheaper' products are not from us as we do not guarantee those websites or people will create or deliver high-quality products to you.